Privacy Policy
Effective Date: November 10, 2025
Reactivix Data Revival Agency ("Reactivix," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information that we obtain through our website at www.reactivix.com (the "Website") and in connection with our services, including data revival, AI solutions, SMS assistants, and voice assistants (collectively, the "Services"). By accessing or using the Website or Services, you consent to the practices described in this Privacy Policy.
We encourage you to review this Privacy Policy carefully. If you do not agree with its terms, please discontinue use of the Website and Services.
1. Information We Collect
We collect various types of information to provide and improve our Services, ensure compliance with applicable laws, and enhance user experience. The information we collect may include:
Personal Information: This includes data that can identify you as an individual, such as your name, email address, phone number, company name, job title, and any other details you provide when contacting us, requesting a consultation, or engaging with our Services.
Lead and Contact Data: In providing our data revival Services, we may process leads, contact lists, or databases that you upload or integrate with our platform. This may include names, email addresses, phone numbers, behavioral data, and interaction histories of your prospects or customers.
Usage and Technical Data: Automatically collected information about your interactions with the Website and Services, such as IP address, browser type, operating system, device identifiers, pages visited, time and date of access, and referral sources.
Communication Data: Records of your communications with us, including emails, chat logs, SMS messages, voice interactions, and support inquiries.
AI and Automation Data: Insights generated from our AI-driven tools, such as engagement metrics, conversation tracking, and behavioral analyses derived from the data you provide.
2. How We Collect Information
Information is collected through the following methods:
Directly from You: When you submit forms on the Website, upload data for revival processes, integrate your CRM or databases, or communicate with us via email, SMS, voice calls, or other channels.
Automatically: Through cookies, web beacons, and similar tracking technologies on the Website. These tools help us analyze user behavior, improve functionality, and deliver personalized content. For details on cookies, see Section 7 below.
From Third Parties: We may receive information from integrated tools, such as CRMs, marketing platforms, or analytics providers, with your consent. We also use compliant multi-channel messaging services for SMS and voice interactions.
From Public Sources: In some cases, we may supplement data with publicly available information to enhance our Services, always in compliance with applicable laws.
3. How We Use Information
We use the collected information for legitimate business purposes, including:
Providing Services: To revive and re-engage your leads, automate outreach via AI, SMS, and voice assistants, track engagements, and deliver real-time insights.
Improving Operations: To analyze usage patterns, optimize AI algorithms, streamline workflows, and enhance the scalability and effectiveness of our Services.
Communication: To respond to inquiries, send updates about our Services, and provide customer support.Communication: To respond to inquiries, send updates about our Services, and provide customer support.
Compliance and Security: To ensure adherence to legal requirements, prevent fraud, and maintain data integrity.
Marketing and Analytics: To develop aggregated insights (without identifying individuals) for internal research and to inform our marketing strategies.
We process data only as necessary and in accordance with your instructions when acting as a data processor for your provided leads.
4. Sharing of Information
We do not sell your personal information. We may share information in the following circumstances:
Service Providers: With trusted third-party vendors who assist in delivering our Services, such as cloud hosting providers, AI technology partners, SMS gateways, and analytics firms. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to equivalent privacy protections.
Legal Requirements: If required by law, subpoena, or governmental authority, or to protect our rights, safety, or property.
With Your Consent: For any other purpose disclosed at the time of collection or with your explicit approval.
We ensure that any international data transfers comply with applicable data protection laws, such as using Standard Contractual Clauses where necessary.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. These measures include encryption for data in transit and at rest, access controls, regular security audits, and compliance with industry standards.
Despite these efforts, no system is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk.
6. Your Rights and Choices
Depending on your location and applicable laws (e.g., GDPR, CCPA), you may have rights regarding your personal information, including:
Access, correction, or deletion of your data.
Objection to or restriction of processing.
Data portability.
Withdrawal of consent (where processing is based on consent).
To exercise these rights, contact us at the details provided in Section 10. We will respond within the timeframes required by law.
You may also opt out of marketing communications by following unsubscribe instructions in our emails or contacting us directly.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Essential cookies enable core functionality, while analytics cookies help us understand usage. You can manage cookie preferences through your browser settings, but disabling them may limit Website features.
We may use third-party services like Google Analytics, which collect data on our behalf. Their privacy practices are governed by their respective policies.
8. Children's Privacy
Our Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on the Website with a revised effective date. Continued use of the Website or Services after changes constitutes acceptance of the revisions.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Reactivix Data Revival Agency
505 rue du Golf
Mont-Saint-Hilaire
(Québec) Canada
J3H 6A6
Email: [email protected]
Website: https://www.reactivix.com
We value your privacy and are available to address any concerns.
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